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Cloud Communications

This summer, don’t let the rise in the temperature outside lead to a decline of productivity amongst employees.  The nice weather of the summer can lead to lower attendance with distracted employees left in the office.  So, how can employers be sure to keep their office productivity soaring this summer when employee travel is at its peak? By implementing a cloud unified communication (UC) system, employees can be kept in the loop no matter their location or device they choose through advanced features of some of the best systems.

This summer, ensure productivity with the following cloud UC advantages:

No Reliance on Equipment
Employees can access all of their business communications no matter their location through cloud-based UC system’s where the entire platform is available on desk phones, PCs, smartphones and tablets. A system that is operated 100% on the cloud has the unique ability to store all employees’ data, preferences and user profile information in the cloud, eliminating any reliance on equipment on-site, empowering businesses with true mobility. This means that all calls, messages, emails, chats, voicemail, presence and even video conferences can be hosted, scheduled or started from virtually any device and from any location an employee travels to. Additionally, mobile access to UC features like soft phones empower employees to make and receive calls on their mobile device using their business number.

Seamless Communication & Collaboration
With cloud UC, moving between offices or throughout the same office is easy. Employees’ individual user profiles, including their designated phone number, extension, contacts, voicemail and speed dials, follow them with any device they log into, offering the ability to save on equipment costs while keeping productivity high.  Employees can start a video conference on their iMac in the office, pick it up on their smartphone while on the plane headed towards their vacation destination and when they get to their hotel, share the recording with their team. Or while taking a break in the work day for a walk outside for fresh air, answer a call on an iPhone then step back into their office to continue on a desk phone for privacy.

Plus, some UC systems can integrate with existing productivity apps like Google apps, Skype, Microsoft Office365 or Salesforce. Everyone gets more efficient and effective with streamlined process flows while productivity soars!

Access to Help When Needed
Cloud UC systems are designed to be user-friendly and the more advanced systems allow employees to only manage the features they need to, without the need of costly outside support or the time of in-house IT departments can be utilized elsewhere. The best UC solutions will allow anyone to make changes and updates in real-time, from any web browser or smartphone, even when away from the office, without complex manuals and expensive support contracts.  Select a solution provider that provides all employees, not just the IT department, with 24/7 X 365 access to live engineers and experts, instructional videos and a vibrant online community of like-minded individuals passionate about getting work done.

Businesses that make the move from traditional phone systems to cloud-based UC systems can rest at ease while the workforce is on the move, as they will be better equipped to overcome lower attendance and barriers to productivity. The biggest benefit is that cloud UC not only helps to improve connectivity and productivity through the vacation season, but for the entire year.


Post Author: Vic Levinson