Crossroads

Businesses at the Crossroad: Adopt the Cloud or Be Left Behind

Adopt the Cloud or Be Left Behind Our choices in the modern business world can really make or break our business. One of the biggest decisions businesses today are faced with is, whether or not to adopt the cloud. Here is some honest information about how moving to a cloud telephone system can transform your […]

Work from Home Using UC

Using a Cloud Based Unified Communications Solutions Keeps Remote Workers Productive

A recent report from the National Bureau of Economic Research found that the average worker would take an eight percent pay cut in order to work from home. For some, that number is as high as 21 percent. With today’s workforce growing increasingly flexible and mobile, innovative mobile technologies are needed to streamline how a business […]

Unified communications

7 Ways Small Businesses Benefit from UC Solutions

Happy Small Business Week! National Small Business Week has been celebrated every year since 1963 and recognizes the key contributions of America’s entrepreneurs and small business owners. More than half of Americans either own or work for a small business, and they generate about two out of every three new jobs in the U.S. each […]

Chicago hosted PBX video

How Video Conferencing Can Simplify the Hiring Process

  Hiring top talent is critical to the growth and success of every organization. Each company has its own process. Even after your human resources department, or recruiting agency narrows down hundreds of applicants for each job posting, the interview process with the most qualified candidate pool can still be a daunting and expensive task. […]

HD Meeting

5 Reasons Every Business Needs a Unified Communications (UC) Solution

No matter what type of business or size business you have, the one aspect that you cannot afford to neglect is the communications you have with your customers. Businesses today are reaping the benefits of adopting one reliable solution for all of their communication needs thanks to the evolution of cloud-based unified communications (UC) solutions. […]

Secure phone system

Fraud Protection: Keeping Your Business Phone System Secure

Common headlines these days are exposing the countless threats of Internet hackers. Businesses that utilize cloud-based phone systems operated via the web are often concerned with security and fraud protection. Fortunately, major carriers like Broadview, have sophisticated fraud detection systems and protocols in place. A commonly reported scam or hack within business phone systems results […]

Hosted VoIP Streamline

How to Streamline your sales with a Hosted PBX

It’s remarkable how many companies ignore common opportunities to earn a little good will from their customers. One thing that’s commonly ignored altogether, or at least taken for granted, is a frustration-free telephone system. If your business relies heavily on customer interaction, particularly for sales, then you owe it to yourself to modernize your phone […]

Prepare your business for holidays

Preparing Your Business for the Holidays

  The holidays are right around the corner and for many businesses, this can be an extremely busy time with increased call volumes, sales and varying staffing needs, availability and business hours. Here are some of the key ways that using the right phone system and phone features will ensure your business is prepared for […]

Call recording

Call Recording: A Necessity, Not Just a Luxury

When shopping around for a new phone system for your office, you might be a bit overwhelmed. After all, modern phone systems come with a lot of features you likely didn’t have on your standard landline. From voicemail to e-mail integration, to call forwarding, to HD video conferences, there’s so much to research and decide […]

Hosted Phone Dashboard

7 Things Every Customer Portal Should Offer

When it comes to your business’s communications, the interface that you use to manage it can make all of the difference. Not all customer web portals are created equal. We’ve identified the criteria you should look for in order to achieve the highest level of productivity and the most enjoyable experience. 1. Integrated Technology Businesses […]