Crossroads

Businesses at the Crossroad: Adopt the Cloud or Be Left Behind

Adopt the Cloud or Be Left Behind Our choices in the modern business world can really make or break our business. One of the biggest decisions businesses today are faced with is, whether or not to adopt the cloud. Here is some honest information about how moving to a cloud telephone system can transform your […]

Work from Home Using UC

Using a Cloud Based Unified Communications Solutions Keeps Remote Workers Productive

A recent report from the National Bureau of Economic Research found that the average worker would take an eight percent pay cut in order to work from home. For some, that number is as high as 21 percent. With today’s workforce growing increasingly flexible and mobile, innovative mobile technologies are needed to streamline how a business […]

What is the Difference between a Virtual PBX and a Hosted PBX

Virtual PBX vs. Hosted PBX Many people think that the term “Virtual PBX” is synonymous with “Hosted PBX” or “Cloud-based PBX”. Although both provide a lower total cost of ownership (TCO) than a premise-based phone system, they are not identical. There are actually significant differences between the two – namely in regards to functionality. The […]

Unified communications

7 Ways Small Businesses Benefit from UC Solutions

Happy Small Business Week! National Small Business Week has been celebrated every year since 1963 and recognizes the key contributions of America’s entrepreneurs and small business owners. More than half of Americans either own or work for a small business, and they generate about two out of every three new jobs in the U.S. each […]

Chicago hosted PBX video

How Video Conferencing Can Simplify the Hiring Process

  Hiring top talent is critical to the growth and success of every organization. Each company has its own process. Even after your human resources department, or recruiting agency narrows down hundreds of applicants for each job posting, the interview process with the most qualified candidate pool can still be a daunting and expensive task. […]

Chicago Hosted PBX Portal

6 Must-haves for every UC Portal

Since unified communications (UC) solutions are cloud-based, the actual brains behind the systems are in the backend online management platforms or, as most refer to them as, online portals. When it comes to your ability to remain agile, mobile and productive, the interface you use holds all the power. Here are 6 must-have features and […]

call history

What Your Call History Can Tell You About Your Business

  In business, your call history can really tell you a great deal. Having insight into your entire company’s communications can be beneficial to improving various areas of your operations. As managers, reviewing call activity gives visibility into employee performance, customer needs and issues, as well as your sales and marketing efforts. But, who has […]

10 Features you wish you had

10 Features you wish your phone system had

If your business is considering upgrading its phone system in 2016, then you should start doing your research now to narrow down a list of possible phone providers. Once you have the top contenders identified, here is a checklist of business phone system “Wish List” items to compare them against. May the best phone system […]

Who invented VoIP

Questions and Answers: Who Invented VoIP?

History Lesson: Who Invented VoIP? There are certain technologies that have existed just long enough for us to begin taking them for granted. How about the Internet itself? Even now, many of us still jokingly (or perhaps not so jokingly) assume that Al Gore invented the World Wide Web, when that honor rightfully falls toTim […]